We build e-commerce

Full e-commerce

Our competences cover everything you need in an online store. Thanks to our comprehensive service, both our clients and our team are equally proud of the projects we have completed.

1.

UX & Design

We create projects which aren’t just visually appealing but prioritise also the latest trends and proven models. This allows us to achieve a modern appearance whilst enabling your visitors to retain a sense of security and control.

 

We make every effort to smooth and shorten the path-to-purchase, all the while with one eye on industry specifics and your individual requirements.

2.

Support and development

We draw on our knowledge and experience to suggest solutions which make the operation of your store more efficient, improve users’ experiences and prepare the platform for further development.

3.

Monitoring and improved efficiency

Virtua constantly monitors how well your store works using industry benchmark tools.

 

This allows us to highlight areas that can interfere with a sale, ensure the smooth running of the store and prepare for a sudden rise in the number of visitors and transactions.

4.

Conversion rate optimization

Our team is by your side, constantly striving to increase your conversion rates.

 

We collect and analyse data on users’ behaviour on the website, monitor the most important elements of the path-to-purchase and use Google Analytics data to develop A/B testing scenarios.

5.

Digital marketing

We develop strategy and run advertising campaigns and brand/product promotional campaigns using social media, Google Ads and other e-marketing tools.

6.

Intervention

You can contact us any time.

 

When immediate action is required we diagnose the issues and carry out a fix, regardless of where the issues have occurred, and attempt to return the store to normal operation as quickly as possible. This is followed by a plan to prevent future downtime by indicating areas most at risk.

All business sizes

Over the years we have gained valuable experience in implementing projects for companies with different budgets.

 

Our planning process recognises the priorities of each client and respects specific requirements, whilst achieving universal musts for each sales platform: availability, speed and security.

Restricted budget

Not a corporate giant? No matter. For those clients who have a restricted budget, we can offer a minimal implementation period and a maximum reduction of investment costs.

 

We achieve this by taking a middle road between the expected functionality and ready-made solutions. We try to limit the time spent on daily support of the store.

Medium investment

For clients who have a medium investment, we shift the emphasis to the design of a platform ready for sudden spikes in sales and dynamic development.

 

We plan flexible solutions which enable us to react quickly to any changes and focus on issues related to the accessibility and efficiency of the store, particularly in periods when sales are suddenly rising.

Large investments

If you are planning a large investment in e-commerce, we offer an uncompromising approach.

 

We know that the solution under construction must be fully compatible with the system already in place. A lack of compatibility with existing sales channels, warehouse management systems or marketing automation can mean huge costs, so a solution designed for large stores must stand out by having the highest level of scalability and readiness for significant strain.

How we work

A dedicated team

 

Virtua pay great attention to the quality of our collaboration. Each client is allocated a dedicated team responsible for the project, fully briefed on the planned schedule of works and then familiarised with our project management system.

 

This proven formula allows us to achieve the best communication and efficiency; it makes the project process transparent and gives our team the opportunity to meet the client and learn about their needs.

Regular reporting

 

Our ethos is to make the client an active participant in the project at the strategic level but without the burden of having to make decisions at the operational level.

 

Regular reporting maximises transparency and gives a clear picture of progress.

Three project stages

1.

Discovery

Discovery is the first stage of any project and its primary purpose is to get to know the client’s business and analyse what is needed.

 

At this stage we have to decide how to translate the operational activities into e-commerce and which sales platform to choose.

2.

Design & Development

During this stage we develop optimal paths-to-purchase and all kinds of variants of user-stories. Based on our knowledge of user experience and our findings from the Discovery stage, we then build a functional structure of the store. Next, we work on graphic design to complement visual identity.

 

During programming we involve clients so that they can have an active impact on the direction in which the work is headed and the solutions being developed.

Once ready, it’s time for tests and optimisation.

 

3.

Post-Production

Activities at this stage include control of the store’s operation, improving functionality and maintaining a state of readiness for a sharp rise in the number of visits to the website and orders being placed.

 

To improve the conversion rate, we initiate auxiliary activities.

 

We configure Google Analytics and other tools which monitor user behaviour when they visit the website and carry out complex activities relating to online marketing, including Google Ads and social commerce.

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